Effective Date: 01.01.2024

By accessing and using the services provided by genztourism.com, you agree to be bound by the following terms and conditions. Please read them carefully before making any bookings, whether online or offline.

1. Booking and Reservations:

a. Online Bookings:

• When making online bookings, ensure that all information provided is accurate and complete.

• The confirmation of a booking is subject to availability, and we reserve the right to cancel or modify reservations as necessary.

b. Offline Bookings:

• For offline bookings, contact our designated representatives through authorized channels provided by genztourism.com.

• Offline bookings are subject to the same terms and conditions as online bookings.

2. Payment:

a. Online Payments:

• All online payments are processed securely. By making an online payment, you agree to the terms and conditions of the payment processor.

• Prices are quoted in the currency specified during the booking process. Currency conversion fees may apply.

b. Offline Payments:

• Offline payments, including cash or check transactions, must be made within the specified time frame communicated by our representatives.

3. Cancellation and Refund Policy:

a. Cancellation by the Customer:

• Cancellation fees may apply depending on the timing of the cancellation and the terms set by the service providers (accommodations, transportation, etc.).

• Refund eligibility is subject to the terms and conditions of the respective service providers.

b. Cancellation by genztourism.com :

• We reserve the right to cancel or modify bookings in the event of unforeseen circumstances, force majeure, or if the customer fails to comply with these terms.

4. Travel Insurance:

a. Recommended but not Mandatory:

• We highly recommend that customers purchase travel insurance to cover unforeseen events, including cancellations, delays, and medical emergencies.

5. Liability:

a. Limitation of Liability:

• Genztourism.com acts as an intermediary between customers and service providers. We are not liable for any losses, damages, or injuries incurred during travel or because of the services provided by third-party vendors.

6. Changes to Itinerary:

a. Flexibility:

• While we strive to adhere to confirmed itineraries, circumstances beyond our control may necessitate changes. We will make reasonable efforts to inform customers of any modifications.

7. User Accounts:

a. Account Responsibility:

• Customers creating accounts on our website are responsible for maintaining the confidentiality of their account credentials. Any activities conducted through the account are the user's responsibility.

8. Governing Law:

a. Jurisdiction:

• These terms and conditions are governed by the laws of [Jurisdiction] in the respective country. Any disputes will be subject to the exclusive jurisdiction of the courts in [Jurisdiction] of the respective country.

9. Changes to Terms and Conditions:

a. Notification:

genztourism.com reserves the right to update or modify these terms and conditions at any time. Changes will be effective upon posting on the website, and customers are encouraged to review them periodically.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree, please refrain from using our services.

Thank you for choosing genztourism.com.

We look forward to providing you with exceptional travel and tourism experiences.