Effective Date: 01.01.2024

At genztourism.com, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data, whether you interact with us online or offline.

Information We Collect:

1. Personal Information:

• When you make an online or offline booking, we collect information such as your name, contact details, payment information, and any other details necessary for your reservation.

2. Account Information:

• If you create an account on our website, we may collect additional information, including login credentials and preferences, to enhance your user experience.

3. Communication Data:

• We may collect data related to your communication with us, including emails, chat transcripts, and customer support inquiries.

4. Website and Booking Data:

• We gather information about your interactions with our website, such as pages visited, search queries, and booking history. This helps us improve our services and tailor recommendations to your preferences.

How We Use Your Information:

1. Booking and Reservation:

• We use your personal information to process and manage your bookings, both online and offline, ensuring a seamless travel experience.

2. Account Management:

• If you create an account, we use your information to manage and personalize your account, including sending booking confirmations, updates, and relevant notifications.

3. Customer Support:

• Your communication data enables us to provide efficient customer support and address any inquiries or issues you may have.

4. Marketing and Communication:

• With your consent, we may use your information to send you promotional materials, travel recommendations, and updates about our services.

Information Sharing and Disclosure:

1. Service Providers:

• We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, accommodation providers, and transportation partners.

2. Legal Compliance:

• We may disclose your information when required by law, regulatory authorities, or in response to legal processes.

3. Business Transfers:

• In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Security Measures:

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

Your Choices:

You have the right to update, correct, or delete your personal information. You can manage your communication preferences and opt-out of marketing communications at any time.

Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at admin@genztourism.com

Changes to the Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes, and the updated policy will be effective as of the date of posting.

By using our website and services, you consent to the terms outlined in this Privacy Policy.

Thank you for choosing genztourism.com. Your privacy is important to us.